Docfork - Search is experiencing degraded performance – Incident details

Experiencing partial outage

Search is experiencing degraded performance

Resolved
Degraded performance
Started 6 months agoLasted about 1 hour

Affected

API

Partial outage from 2:45 PM to 4:00 PM

Search

Partial outage from 2:45 PM to 4:00 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Our upstream vector provider (used to embed search queries) is experiencing high degraded performance.
    We are continuing to work on a fix for this incident.

  • Investigating
    UTC
    Investigating

    We're investigating elevated error rates to /v1/search